FAQ

Frequently Asked Questions (FAQ)

What is Forcedrive.shop?

Forcedrive.shop is a U.S.-based equipment supplier providing reliable machinery and professional support to customers across the United States and Canada. We focus on quality products, transparent service, and dependable customer care.

Where is Forcedrive located?

Our main U.S. office is located at:

Theodore Conrad Dr
Jersey City, NJ 07305, USA

We also operate a Canada distribution warehouse at:

5701 Production Way
Langley, BC V3A 4N5, Canada

This allows us to provide faster shipping to Canadian customers.

Do you ship across the United States and Canada?

Yes. We ship nationwide across the United States and throughout Canada. Shipping availability depends on the product type and delivery location.

How long does shipping take?

Shipping times vary by product:

• Standard ground shipping typically takes 3–5 business days
• Freight and heavy equipment shipments usually take 7–14 business days

Delivery timelines may vary depending on destination and carrier scheduling.

How can I track my order?

Once your order ships, tracking details will be sent to your email.
For freight deliveries, the carrier may contact you directly to arrange delivery.

What payment methods do you accept?

We accept secure online payments including major credit/debit cards and PayPal (guest checkout available). All transactions are encrypted for your protection.

Are your machines brand new?

Yes. All equipment sold by Forcedrive.shop is brand new and includes a 1-Year Manufacturer Warranty, unless otherwise stated on the product page.

What is your return policy?

Return eligibility depends on product type and condition. Please review our Return & Refund Policy or contact customer support for assistance.

How can I contact customer support?

Our support team is happy to help with product questions, orders, shipping, or warranty information.

📧 Email: Support@forcedrive.shop

📍 USA Office:
Theodore Conrad Dr
Jersey City, NJ 07305, USA

📍 Canada Warehouse:
5701 Production Way
Langley, BC V3A 4N5, Canada

📞 Phone: +1 (872) 678-2925